The best Side of Samanaga

The best Side of Samanaga

Blog Article

Here is the comprehensive description of Samanage. Gain a quick understanding of its distinctive attributes and Outstanding Positive aspects.

Having said that, he also delivers in-depth evaluations on a variety of application methods to help you companies come across suitable choices for them. Through his operate, he aims to help you firms develop a far more tech-ahead method of their operations and defeat their SaaS-associated worries.

One among Samanage’s value propositions is the fact it lends organizations increased visibility on problems and incidents; properly, we expect the vendor really should extend the visibility pitch to its asset management.

Be warned however, the dashboard is preset to show all values; for this reason, you’ll invest a while customizing the functions that you want.

Within the guidance end, we appreciated the ability to track tickets and incidents easily. Moreover, Samanage dashboard is absolutely intuitive, delivering higher-stage determination makers with swift insights on important facts without the need to drill all the way down to aspects for strategic arranging.

while in the 1990s, but I have also created for other company technological innovation publications, such as Laptop or computer Shopper

There's also a little something Samanage calls "risk detection." This is not a safety Resource constantly trying to find code holes or digital invaders, having said that. Instead, It can be according to the information Samanage gathers to be a helpdesk and asset administration tool in which it works by using that information and facts to keep an eye on most effective techniques, expiring licenses, and comparable information and facts that might compromise your IT Group from a fiscal or deal point of view.

With the IT Support Catalog, you could define and publish which help solutions are accessible with your on line internet site, very like a searching cart of company products and services. The catalog also serves as a, for lack of a greater time period, firewall from nuisance requests.

The vendor delivers supscription value quotation dependant on the amount of brokers (ticketing) and equipment (asset management) your company has to be sure your pricing approach matches your specifications. It’s also achievable to include prices for unlimited assets and agents.

Boosting a brand new incident opens a blank incident While using the requester's title automatically populated. Blank fields for being crammed in involve a classification and subcategory. Here is the only enable desk application I tested which makes provisions for subcategories.

As an example, a skipped weekly anti-virus routine maintenance sends off a warning, even though a skipped quarterly activity alerts us that a important task has long been ignored and might open up our databases to feasible hacks. Other notable options of Samanage SLA are:

You can certainly inquire queries with regards to your rate quote by way of customer service or Reside chat. It is possible to learn more about Samanage rates listed here.

This can be a complete-featured method that even has its very own pricing structure summed up as $0.sixty per asset per month. Samanage has extends this to incorporate both of those components and software package asset management with check here license compliance capabilities.

Your IT assist may doc very best practices and common issues and cull them into FAQs Within the Samanage’s Know-how Foundation. This by itself can lessen resolution workload so IT support can center on solving a lot more intricate troubles.